Privacy Policy

 respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or make a purchase through our online store at https://stellargearl.shop/.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our store, we may collect information that you provide directly to us.

This may include:

• Full name.

• Billing address.

• Shipping address.

• Email address.

• Telephone number.

• Order information.

• Products purchased.

• Payment-related information.

• Customer service communications.

• Information submitted through forms on our website.

We do not need or intentionally collect sensitive payment information such as complete credit card numbers when such information is processed directly by third-party payment providers.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address.

• Browser type.

• Device type.

• Operating system.

• Language preferences.

• Referring website.

• Pages visited.

• Date and time of visits.

• Website interaction information.

• Certain cookies and similar technologies.

This information helps us operate, maintain, secure, and improve our website.

3. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders.

• Process payments.

• Arrange delivery.

• Send order confirmations and shipping updates.

• Provide customer support.

• Respond to inquiries.

• Process returns, exchanges, and refunds.

• Prevent fraud and unauthorized transactions.

• Maintain website security.

• Improve our products, services, and website.

• Understand customer preferences and website usage.

• Comply with applicable legal obligations.

• Enforce our terms, policies, and agreements.

Where required by applicable law, we will obtain appropriate consent before using personal information for certain purposes.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies.

Cookies may be used to:

• Keep the website functioning properly.

• Remember shopping cart information.

• Remember preferences.

• Understand website traffic.

• Improve website performance.

• Provide relevant advertising where applicable.

• Help detect fraud and security threats.

You may be able to control cookies through your browser settings or other privacy controls available on your device.

Disabling certain cookies may affect the functionality of portions of our website.

5. Shopify and Service Providers

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our store.

We may also use third-party service providers for functions such as:

• Payment processing.

• Order fulfillment.

• Shipping and delivery.

• Website analytics.

• Customer communication.

• Fraud prevention.

• Marketing and advertising.

• Website security.

These service providers may process personal information as necessary to provide their services.

6. Payment Information

Payments made through our website may be processed by third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

We do not intentionally store complete payment card information on our own systems when payment processing is handled by a third-party payment provider.

7. Sharing Personal Information

We may disclose personal information to trusted service providers and business partners when reasonably necessary to operate our store and provide services to customers.

For example, information may be shared with:

• Shopify and ecommerce service providers.

• Payment processors.

• Shipping and delivery companies.

• Order fulfillment providers.

• Website hosting and technical service providers.

• Analytics providers.

• Fraud prevention providers.

• Marketing providers where applicable.

• Professional advisors.

• Government authorities or law enforcement where legally required.

We do not sell personal information merely for the purpose of selling customer data.

8. International Data Transfers

Because our ecommerce operations may involve service providers located in different countries, personal information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, fraud prevention, dispute resolution, and enforcement of agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

11. Marketing Communications

Where permitted by law, we may send promotional emails about products, offers, or other store-related information.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the relevant communication.

Even after unsubscribing from marketing communications, we may continue to send transactional or service-related messages, such as order confirmations, shipping notifications, refund notices, or other communications necessary to complete a transaction.

12. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law.

These rights may include the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Request restriction of certain processing.

• Object to certain processing.

• Request portability of certain information.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

To exercise an applicable privacy right, contact us at:

info@stellargearl.shop

We may need to verify your identity before completing certain requests.

13. Children's Privacy

Our website is not intended for children who are under the minimum age required by applicable law to independently provide personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at info@stellargearl.shop.

14. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal requirements.

When we update this policy, we will revise the "Last Updated" date at the beginning of the policy.

Your continued use of our website after an updated Privacy Policy is published means that you acknowledge the updated policy to the extent permitted by applicable law.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Stellar Gearl

Email: info@stellargearl.shop

Website: https://stellargearl.shop/