Shipping policy

Effective Date: August 23, 2026
This Shipping Policy applies to all orders placed on the official Stellar Gear website: https://stellargear.shop. We offer a full range of apparel and sports goods, including hoodies, boxing gloves, kids hats, men’s vests, men’s shorts, sweatpants, and swim trunks. By placing an order on our website, you agree to the shipping terms stated below. For any shipping-related questions, please contact our support team at info@stellargear.shop.

1. Free Shipping Worldwide (No Minimum Order)

Stellar Gear provides completely free standard shipping on all orders with no minimum purchase required. All products in our store qualify for free delivery, including casual apparel, sportswear, boxing accessories, kids headwear, and swimwear. No shipping fees, handling fees, or hidden charges will be applied at checkout. Free shipping is available for both domestic and international orders to all supported shipping regions.

2. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation. Business days are Monday to Friday, excluding weekends and public holidays. During peak seasons or promotional periods, order processing may be slightly delayed. We carefully inspect and package all items before dispatch to ensure product quality for hoodies, athletic pants, boxing gloves, and other merchandise.

3. Shipping & Delivery Estimates

Once your order has been shipped, standard delivery takes approximately 3–7 business days for domestic shipments and 7–15 business days for international shipments. Delivery times are estimated and not guaranteed. Actual transit time may vary due to courier delays, weather conditions, logistics updates, customs clearance, and other circumstances beyond our control.

4. Order Tracking

After your order is dispatched, you will receive a shipping confirmation email with a valid tracking number and tracking link. You can check your delivery status online at any time. Tracking information may take 24–48 hours to update on the courier system. If you do not receive your shipping email, please check your spam inbox or contact us at info@stellargear.shop.

5. International Shipping & Customs

We ship internationally to most countries and regions. All international orders are eligible for our free shipping service. Customers are solely responsible for any local import duties, taxes, customs fees, or administrative charges imposed by your local customs authority. Stellar Gear does not cover or reimburse any customs-related costs. Any delays caused by customs inspection are beyond our responsibility.

6. Shipping Restrictions

We reserve the right to suspend shipping to certain regions due to logistics suspension, policy restrictions, or safety issues. If your location is temporarily unavailable for shipping, our team will contact you to arrange order adjustment or full refund.

7. Lost or Damaged Packages

If your package is lost, severely damaged, or missing items upon delivery, please contact our support team within 7 calendar days after delivery confirmation with photos and tracking details. We will investigate the issue and offer solutions including reshipment, partial refund, or full refund based on verification results.

8. Undeliverable Packages

Packages returned to our warehouse due to incorrect addresses, recipient refusal, or unclaimed status will be handled accordingly. Customers are responsible for return logistics fees in such cases. Redelivery service will require additional shipping fees if applicable.

9. Policy Updates

Stellar Gear reserves the right to update this Shipping Policy at any time. Changes will take effect immediately after posting on https://stellargear.shop. Your continued use of our website constitutes acceptance of the latest shipping policy terms.

10. Contact Us

For all shipping inquiries, order issues, or support requests, please email us at info@stellargear.shop. Our official website is https://stellargear.shop.